Patient Advocate

Unbureaucratic help The tasks of patient advocates are manifold: For example, they receive praise and complaints from patients, answer questions (e.g., regarding a patient’s rights) and try to mediate between patients and hospital staff when problems arise. Patients can also make suggestions and proposals for improvement to the patient advocate. The patient advocate then forwards … Patient Advocate

Coronavirus Crisis: What to Do When I Need an Emergency Doctor?

When should I call 911 and when should I call the on-call medical service? The emergency number 112 is reserved for emergencies. As a general rule, you should only dial 112 if one or more people are in distress and time is short. This is the case, for example, in the event of chest pain, … Coronavirus Crisis: What to Do When I Need an Emergency Doctor?

Quality Reports from Clinics

What is quality? Hospitals distinguish between different types of quality: Structural quality: This includes, for example, the material equipment of a hospital, the technical devices, their regular maintenance and renewal, but also the qualification of the staff, the organization of their deployment – in fact everything that is necessary for operation. Outcome quality: What are … Quality Reports from Clinics

Hospital – The Employees

A hospital consists of different departments such as surgery, internal medicine, ophthalmology, gynecology or radiology. At the head of each department is a chief physician. Like most companies, each hospital has a management board that is responsible for the company. It consists of the head of administration (commercial manager), the medical management (medical director) and … Hospital – The Employees